Payment Method

At Hophorse, we want your checkout experience to be simple, secure, and flexible. We work with trusted payment providers so you can choose the option that suits you best.

 

1. Accepted Payment Methods

Depending on your location and device, you may see some or all of the following options at checkout:

• Credit & Debit Cards
  Visa, Mastercard, American Express, Discover and other major cards supported by our payment processor.

• Digital Wallets
  Apple Pay, Google Pay, Shop Pay and other local wallets (where available).

• PayPal
  Pay quickly and securely using your PayPal account balance or linked card.

• Buy with Prime
  You can also choose Buy with Prime and complete your purchase using your Amazon account. This gives you a familiar Amazon checkout experience, with your saved addresses and payment methods, and Amazon’s purchase protection where available. It provides an additional, trusted way to place your order and helps build extra confidence in our brand.

• Buy Now, Pay Later (BNPL)
  In some regions, installment options provided by our payment partners may be available. The exact options and terms are shown at checkout.

The payment options displayed at checkout are automatically adjusted based on your country, currency, and device.

 

2. Secure Checkout

• All payments are processed through encrypted, PCI-compliant payment gateways.

• We do not store your full card details on our servers.

• If we detect unusual activity, we may run additional verification or temporarily hold an order for your protection.

 

3. Currency & Taxes

• You will be charged in the currency shown at checkout.

• If your card or bank account uses a different currency, your bank may apply its own exchange rate and possible conversion fees.

• Any applicable sales taxes or VAT will be displayed during checkout according to your shipping address and local regulations.

 

4. When You Are Charged

• Your payment method is usually charged at the time you place the order, so we can start processing and preparing shipment.

• In some cases, your bank may first show a temporary authorization and then convert it into a completed charge once your order is confirmed.

 

5. Payment Issues

If your payment fails or is declined:

• Double-check your card number, expiration date, CVC and billing address.
• Try another payment method or contact your bank to make sure online and international payments are enabled.
• If the problem continues, please contact us and we’ll be happy to help.

 

6. Contact Us

If you have any questions about payment or need help completing your order, please contact us:

• Email: info@gym-hophorse.com
• Service hours: Support available every day; we aim to reply within 24 hours.

We’re here to make your shopping experience smooth and secure.